Certificate in IT Service Management and Value Creation

-- viewing now

The Certificate in IT Service Management and Value Creation is a comprehensive course that provides learners with essential skills for career advancement in the IT industry. This program focuses on the principles and practices of IT service management, teaching students how to deliver high-quality services that create value for their organizations.

5.0
Based on 7,094 reviews

5,329+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In today's digital age, IT service management is critical to the success of any business. This course covers industry-standard frameworks such as ITIL and COBIT, providing students with the knowledge and skills needed to manage IT services effectively. Learners will also gain an understanding of key concepts such as service strategy, design, transition, operation, and continuous improvement. This course is in high demand in the industry, with IT service management professionals being sought after by organizations of all sizes and industries. By completing this certificate program, learners will be well-positioned to advance their careers and take on leadership roles in IT service management. In summary, the Certificate in IT Service Management and Value Creation is a valuable investment for anyone looking to build a career in IT service management. This course provides students with the essential skills and knowledge needed to excel in this field, making them highly sought after by employers and well-positioned for career advancement.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• IT Service Management
• Service Strategy and Design
• Service Transition and Implementation
• Service Operation and Support
• Continual Service Improvement
• ITIL ® Foundation
• ITIL ® Service Lifecycle
• Value Stream Mapping
• Key Performance Indicators (KPIs) and Service Metrics
• Change Management and Configuration Control

Career Path

The Certificate in IT Service Management and Value Creation program prepares students for various roles in the UK's thriving IT service management sector. With the ever-growing demand for skilled professionals, we've visualized the most sought-after job positions and their respective market shares in a 3D pie chart. 1. **IT Service Desk Analyst**: This role deals with incident management, problem resolution, and service request fulfillment, making up 25% of the market. 2. **IT Service Delivery Manager**: With a 20% share, these professionals ensure service quality, compliance, and customer satisfaction. 3. **IT Asset Manager**: These professionals manage and optimize an organization's hardware, software, and cloud assets, accounting for 15% of the market. 4. **IT Security Specialist**: As cybersecurity threats increase, so does the demand for these experts, who make up another 20% of the market. 5. **IT Project Manager**: Overseeing the planning, execution, and delivery of IT projects, these professionals comprise the final 20% of the market. These roles and skill sets are crucial for organizations seeking to maintain high-quality IT services while adapting to the ever-changing technological landscape. By earning a Certificate in IT Service Management and Value Creation, you'll be well-prepared to excel in any of these positions and contribute to the success of your future employer.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
CERTIFICATE IN IT SERVICE MANAGEMENT AND VALUE CREATION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment