Professional Certificate in IT Service Management for the Digital Age
-- viewing nowThe Professional Certificate in IT Service Management for the Digital Age is a comprehensive course designed to equip learners with essential skills for career advancement in the rapidly evolving digital landscape. This certificate course emphasizes the importance of IT service management in the modern era, where businesses rely heavily on technology to drive growth and innovation.
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Course Details
• IT Service Management
• Digital Transformation in IT Service Management
• ITIL 4 Foundation: Key Concepts and Terminology
• ITIL 4 Practices for Digital Age Service Management
• IT Service Continuity and Disaster Recovery in the Digital Age
• IT Asset Management in a Digital Environment
• IT Security Management and Cybersecurity in the Digital Era
• IT Service Measurement and Reporting for Business Value Realization
• IT Problem and Incident Management for Digital Services
• IT Service Design and Transition for Digital Transformation
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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