Certificate in Therapeutic Interviewing: Managing Challenging Conversations
-- viewing nowThe Certificate in Therapeutic Interviewing: Managing Challenging Conversations course is a vital program for professionals seeking to enhance their communication and interpersonal skills. This course addresses the importance of effective therapeutic interviewing in various industries, including healthcare, social work, and human resources.
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Course Details
• Understanding Therapeutic Interviewing: This unit will cover the basics of therapeutic interviewing and its importance in managing challenging conversations.
• Active Listening and Empathy: This unit will focus on the key skills of active listening and empathy, which are crucial in building rapport and trust with clients during challenging conversations.
• Identifying and Managing Emotions: This unit will teach learners how to identify and manage their own emotions as well as those of their clients during challenging conversations.
• Dealing with Resistance and Defensiveness: This unit will provide learners with strategies for dealing with resistance and defensiveness from clients during challenging conversations.
• Effective Questioning and Reflection: This unit will focus on the use of effective questioning and reflection techniques to facilitate therapeutic change during challenging conversations.
• Cultural Competence in Therapeutic Interviewing: This unit will cover the importance of cultural competence in therapeutic interviewing and provide strategies for working with clients from diverse backgrounds.
• Ethical Considerations in Therapeutic Interviewing: This unit will cover the ethical considerations that must be taken into account when conducting therapeutic interviews, including confidentiality, informed consent, and boundaries.
• Documentation and Record Keeping: This unit will teach learners how to properly document and keep records of therapeutic interviews to ensure continuity of care and comply with legal and ethical requirements.
• Self-Care for Therapeutic Interviewers: This unit will focus on the importance of self-care for therapeutic interviewers to avoid burnout and maintain their own wellbeing while working with challenging clients.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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