Certificate in Conflict Resolution and Communication Strategies
-- viewing nowThe Certificate in Conflict Resolution and Communication Strategies is a comprehensive course designed to empower learners with essential skills for effective communication and conflict management. In today's fast-paced and diverse work environment, these skills are in high demand and critical for career advancement.
4,833+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Understanding Conflict: Types, Causes, and Dynamics
• Effective Communication Skills for Conflict Resolution
• Negotiation and Mediation Techniques in Conflict Resolution
• Conflict Resolution in the Workplace
• Managing and Resolving Emotions in Conflict Situations
• Cross-Cultural Conflict Resolution
• Conflict Resolution Strategies for Diverse Populations
• Developing a Conflict Resolution Action Plan
• Ethical Considerations in Conflict Resolution