Global Certificate in Conflict Resolution: Promoting Positive Change in the Workplace
-- viewing nowThe Global Certificate in Conflict Resolution: Promoting Positive Change in the Workplace is a comprehensive course designed to equip learners with essential skills for effective conflict resolution. This course is crucial in today's diverse and fast-paced work environment, where conflicts can arise from miscommunication, cultural differences, or competing interests.
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Course Details
• Understanding Conflict Resolution in the Global Context
• Identifying Workplace Conflicts and their Impact
• Effective Communication Skills for Conflict Resolution
• Mediation and Negotiation Techniques for Positive Change
• Cross-Cultural Communication and Conflict Resolution
• Legal and Ethical Considerations in Conflict Resolution
• Developing a Conflict Resolution Strategy for the Global Workplace
• Building and Sustaining a Positive Workplace Culture
• Case Studies in Global Conflict Resolution
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