Global Certificate in Product Development & CX

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The Global Certificate in Product Development & CX is a comprehensive course that equips learners with essential skills for product development and customer experience (CX). This course emphasizes the importance of understanding customer needs, integrating design thinking, and utilizing agile methodologies to drive successful product development and CX strategies.

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About this course

In today's fast-paced and competitive business landscape, there is a high industry demand for professionals who possess these skills. By completing this course, learners will be able to demonstrate their expertise in product development and CX, making them highly attractive to potential employers and increasing their career advancement opportunities. The course covers various topics, including user research, product design, prototyping, testing, and launch. Learners will also gain hands-on experience in utilizing tools and techniques for creating user personas, customer journey maps, and product roadmaps. By the end of the course, learners will have a solid understanding of the entire product development lifecycle and the critical role of CX in driving business success.

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Course Details


• Product Development Fundamentals
• Customer Experience (CX) Strategy
• Ideation and Concept Development
• Product Design and Prototyping
• Global Product Launch and Commercialization
• Voice of the Customer (VoC) Research
• Product Lifecycle Management (PLM)
• CX Metrics and Analytics
• Cross-functional Collaboration in Product Development

Career Path

This section highlights the Global Certificate in Product Development & CX, featuring a 3D Pie chart that provides insights into the job market trends for the two key areas: Product Development and Customer Experience (CX). With a transparent background, the responsive chart adapts to all screen sizes and the width is set to 100%, ensuring optimal viewing. The 3D Pie chart illustrates the demand for professionals in both fields, with a significant focus on Customer Experience (CX) at 70% and Product Development at 30%. The UK job market has seen a surge in demand for CX professionals due to the increased importance of customer-centric approaches, resulting in a higher percentage representation. Meanwhile, Product Development professionals contribute significantly to the creation and improvement of products, representing the remaining 30%. Incorporating primary and secondary keywords throughout the content, this section emphasizes the industry relevance of the two roles. By understanding these job market trends, those interested in the Global Certificate in Product Development & CX can make informed decisions regarding their career paths. The provided plain HTML and JavaScript code, including the necessary script tags, load the Google Charts library and render the 3D Pie chart within the specified
element. The google.visualization.arrayToDataTable method is used to define the chart data, and the is3D option is explicitly set to true for the desired 3D effect.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN PRODUCT DEVELOPMENT & CX
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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