Global Certificate in Remarketing & Customer Retention
-- viewing nowThe Global Certificate in Remarketing & Customer Retention course is a comprehensive program designed to enhance your skills in customer engagement and retention. This course emphasizes the importance of building strong relationships with customers, leading to increased loyalty and profitability.
4,913+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course Details
• Customer Retention Fundamentals: Understanding the importance of customer retention, the impact on business growth, and key metrics.
• Customer Segmentation: Strategies for segmenting customers, analyzing customer behavior, and using data to inform retention efforts.
• Customer Lifetime Value (CLV): Measuring and calculating CLV, and using it to inform retention strategies.
• Customer Journey Mapping: Mapping the customer journey, identifying pain points, and optimizing the customer experience to improve retention.
• Personalization and Targeting: Techniques for personalizing and targeting communications to increase engagement and retention.
• Loyalty Programs: Designing and implementing loyalty programs to reward and retain valuable customers.
• Customer Feedback and Reviews: Collecting and analyzing customer feedback, and using it to improve retention.
• Retention Marketing Channels: Utilizing email, social media, and other channels to reach and engage with customers to improve retention.
• Retention Metrics and Analytics: Measuring and analyzing retention metrics, and using data to inform and improve retention strategies.
Note: The above units are suggestions and can be adjusted based on the specific needs and goals of the course and target audience.
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate