Global Certificate in Data-Driven Customer Engagement & Retention

-- viewing now

The Global Certificate in Data-Driven Customer Engagement & Retention course is a comprehensive program designed to equip learners with essential skills for career advancement in the data-driven marketing industry. This course emphasizes the importance of using data to understand customer behavior, enhance engagement, and improve retention.

5.0
Based on 3,346 reviews

6,895+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

With the ever-growing demand for data-driven marketing strategies, this course is highly relevant and valuable for marketing professionals seeking to stay ahead in the industry. Through this course, learners will gain hands-on experience with industry-leading tools and techniques for data analysis, segmentation, and personalization. They will also learn how to develop and implement effective data-driven customer engagement and retention strategies that drive business growth and success. By completing this course, learners will be well-prepared to take on leadership roles in data-driven marketing and customer engagement, making them highly valuable assets to any organization.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Data-Driven Customer Engagement Fundamentals  
• Customer Segmentation & Targeting Strategies
• Analyzing Customer Data for Personalized Engagement
• Building Effective Customer Journey Maps
• Omnichannel Customer Engagement Techniques
• Real-time Data Analysis for Customer Retention
• Data-Driven Decision Making in Customer Experience Management
• Leveraging AI & Machine Learning for Customer Engagement
• Measuring & Optimizing Customer Engagement Metrics
• Ethics & Data Privacy in Customer Engagement & Retention

Career Path

In today's data-driven world, businesses seek professionals who can help them engage and retain customers effectively. This Global Certificate in Data-Driven Customer Engagement & Retention prepares you for a range of exciting roles in the UK job market. Let's dive into the most in-demand positions and their respective market shares, visualized through a stunning 3D pie chart. 1. Data Analyst: With a 30% share, data analysts are essential for processing and interpreting customer data, driving informed decision-making in customer engagement and retention strategies. 2. CRM (Customer Relationship Management) Manager: Holding 25% of the market, CRM managers leverage data-driven insights to optimize customer interactions, strengthening relationships and fostering loyalty. 3. Marketing Specialist: Accounting for 20%, marketing specialists design and implement targeted campaigns, harnessing data to reach the right customers and maximize engagement. 4. Customer Service Manager: With a 15% share, customer service managers ensure positive experiences and resolve issues, using data to monitor performance and enhance customer satisfaction. 5. Sales Representative: Completing the list, sales representatives (10%) employ data-driven techniques to identify potential customers, close deals, and boost revenue. By earning this global certificate, you'll be well-positioned for success in any of these dynamic roles, contributing to the growth and prosperity of organizations across the UK.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE IN DATA-DRIVEN CUSTOMER ENGAGEMENT & RETENTION
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment