Advanced Certificate in Sales Mindset & Emotional Intelligence

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The Advanced Certificate in Sales Mindset & Emotional Intelligence is a comprehensive course designed to enhance sales professionals' interpersonal and intrapersonal skills. This certification focuses on the importance of emotional intelligence in sales, providing learners with essential tools to boost their sales performance, build stronger relationships, and make informed decisions.

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About this course

In an era where emotional intelligence is increasingly vital in sales, this course meets the rising industry demand for professionals who can manage their emotions and empathize with customers. By equipping learners with the ability to understand and manage their own emotions, as well as recognize and respond to the emotions of others, this course paves the way for career advancement in sales. By the end of this course, learners will have gained crucial skills in emotional intelligence, resilience, self-awareness, and adaptability, making them highly sought-after sales professionals in today's dynamic business landscape.

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Course Details

Here are the essential units for an Advanced Certificate in Sales Mindset & Emotional Intelligence:

Sales Mindset Foundations: Understanding the sales mindset, its benefits, and how to develop it.

Emotional Intelligence in Sales: Developing self-awareness, self-regulation, motivation, empathy, and social skills to improve sales performance.

Building Rapport and Trust: Techniques for building rapport, trust, and long-term relationships with clients.

Active Listening and Questioning: Improving communication skills to understand customer needs, build trust, and close more deals.

Overcoming Objections and Rejection: Strategies for handling objections, rejection, and difficult conversations in sales.

Mindfulness and Resilience: Building mindfulness and resilience to manage stress, stay focused, and maintain a positive attitude in sales.

Sales Planning and Strategy: Creating a sales plan, setting goals, and developing a sales strategy to achieve them.

Sales Leadership and Team Management: Leading and managing a sales team, developing team members, and creating a positive sales culture.

Measuring Sales Success: Understanding key performance indicators, measuring sales success, and using data to improve sales performance.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Sample Certificate Background
ADVANCED CERTIFICATE IN SALES MINDSET & EMOTIONAL INTELLIGENCE
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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