Global Certificate E-commerce & CRM: The Complete Guide

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The Global Certificate in E-commerce & CRM is a comprehensive course that equips learners with essential skills for career advancement in the thriving e-commerce industry. This course emphasizes the importance of understanding customer relationship management (CRM) strategies, which are crucial for building strong relationships with customers and driving sales.

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About this course

In today's digital age, e-commerce has become a critical driver of business growth, and organizations are increasingly seeking professionals with the skills to help them succeed in this competitive landscape. By completing this course, learners will gain a deep understanding of e-commerce platforms, digital marketing strategies, and CRM tools, enabling them to make informed decisions and drive business success. By earning this globally recognized certificate, learners will demonstrate their expertise in e-commerce and CRM, which can help them stand out in the job market and advance their careers. This course is an excellent investment for anyone looking to build a successful career in e-commerce or CRM, as it provides a solid foundation in the latest industry practices and trends.

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Course Details

• E-commerce Fundamentals
• Understanding CRM (Customer Relationship Management)
• Setting Up an E-commerce Platform
• CRM Strategies for E-commerce
• Payment Gateways and Security
• SEO and Digital Marketing for E-commerce
• Analytics and Performance Measurement in E-commerce
• Customer Service in E-commerce
• Mobile Commerce and Global E-commerce Trends

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