Global Certificate Scaling E-commerce with CRM

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The Global Certificate in Scaling E-commerce with CRM is a comprehensive course designed to meet the growing industry demand for professionals skilled in e-commerce and Customer Relationship Management (CRM). This course emphasizes the importance of CRM in scaling e-commerce businesses, teaching learners how to leverage CRM tools to enhance customer experiences, increase sales, and improve overall business performance.

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About this course

By enrolling in this course, learners will gain essential skills for career advancement in e-commerce and CRM industries. The course covers topics such as CRM strategies, customer segmentation, data-driven decision making, and e-commerce personalization. Through real-world examples and practical exercises, learners will develop the skills needed to implement and manage effective CRM strategies in e-commerce businesses. With the increasing importance of e-commerce and CRM in today's digital landscape, this course is an excellent opportunity for learners to gain a competitive edge and advance their careers in this high-growth field.

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Course Details

E-commerce CRM Fundamentals
• CRM Platforms and Integrations
• Global E-commerce Strategies
• Customer Segmentation and Targeting
• Personalization and Automation in CRM
• Analyzing CRM Data for E-commerce
• Multi-Channel Campaign Management
• Compliance and Security in CRM
• Scaling CRM for E-commerce Growth

Career Path

The e-commerce industry has seen a steady growth in the UK, with a rising demand for professionals skilled in CRM, e-commerce, data analysis, and digital marketing. This 3D pie chart showcases the distribution of these roles in the job market. CRM managers represent 20% of the market, while e-commerce specialists take up 35%. Data analysts and digital marketing specialists account for 25% and 20% respectively. With a transparent background and no added background color, this responsive chart adapts to all screen sizes and highlights industry-relevant roles.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
GLOBAL CERTIFICATE SCALING E-COMMERCE WITH CRM
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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