Professional Certificate in Sales & Customer Success

-- viewing now

The Professional Certificate in Sales & Customer Success is a comprehensive course designed to empower learners with essential skills for career advancement in sales and customer success roles. This program focuses on the importance of building and maintaining strong relationships with customers, a critical aspect of any business's success.

4.5
Based on 6,838 reviews

2,968+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In an age where customer experience is a key differentiator, this course is increasingly relevant. It provides learners with industry-demanded skills such as consultative selling, strategic account management, and customer success strategies. By the end of this program, learners will be able to drive customer loyalty, reduce churn, and increase upsell opportunities. This course is not just theory-based; it includes hands-on projects and real-world scenarios, ensuring learners can apply their new skills immediately. By enrolling in this course, learners demonstrate a commitment to professional development, setting themselves apart in a competitive job market.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

Sales Fundamentals: Understanding the sales process, identifying customer needs, building rapport, and closing techniques
Customer Relationship Management (CRM): Implementing CRM systems, managing customer data, and analyzing customer interactions
Sales Strategies: Developing sales plans, targeting markets, and measuring performance
Customer Success Management: Defining customer success, aligning customer and company goals, and measuring success
Communication and Negotiation Skills: Building trust, handling objections, and negotiating win-win solutions
Key Account Management: Identifying key accounts, building strategic partnerships, and maximizing revenue
Product Knowledge and Demonstration: Understanding product features, benefits, and applications, and delivering effective product demos
Sales Analytics: Using data to drive sales decisions, measuring sales performance, and identifying trends
Ethics and Compliance: Understanding ethical sales practices, legal requirements, and company policies.

Career Path

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN SALES & CUSTOMER SUCCESS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment