Executive Development Programme in Crisis Interviewing and Communication Mastery
-- viewing nowThe Executive Development Programme in Crisis Interviewing and Communication Mastery is a certificate course designed to empower professionals with the skills to navigate high-stakes interviews and crises. This programme is critical in today's volatile business environment, where the ability to communicate effectively during a crisis can significantly impact an organization's reputation and success.
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Course Details
• Crisis Interviewing Fundamentals • Active Listening Skills • Effective Questioning Techniques • Body Language and Non-Verbal Communication • Empathy and Compassion in Crisis Interviews • Legal and Ethical Considerations in Crisis Interviewing • Crafting Clear and Concise Messages • Media Relations in Crisis Communication • Delivering Bad News with Tact and Sensitivity • Crisis Communication Strategy and Planning
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