Masterclass Certificate in Healthcare Communication and Influence
-- ViewingNowThe Masterclass Certificate in Healthcare Communication and Influence is a comprehensive course designed to enhance communication skills in the healthcare industry. This program emphasizes the importance of clear, empathetic communication to improve patient outcomes and satisfaction.
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2 mois pour terminer
ร 2-3 heures par semaine
Commencez ร tout moment
Aucune pรฉriode d'attente
Dรฉtails du cours
โข Healthcare Communication Fundamentals: Understanding the basics of effective communication in the healthcare setting, including verbal, non-verbal, and written communication.
โข Patient-Centered Communication: Techniques for building trust, empathy, and rapport with patients, including active listening and cultural sensitivity.
โข Influence and Persuasion in Healthcare: Strategies for influencing behavior change in patients, including motivational interviewing and shared decision making.
โข Navigating Difficult Conversations: Techniques for managing challenging conversations with patients, such as delivering bad news or discussing end-of-life care.
โข Effective Communication in Interdisciplinary Teams: Best practices for communication within healthcare teams, including effective delegation, assertiveness, and conflict resolution.
โข Communication Ethics in Healthcare: Understanding ethical considerations in healthcare communication, such as confidentiality, informed consent, and truth-telling.
โข Healthcare Communication Technology: Exploring the role of technology in healthcare communication, including telemedicine, patient portals, and electronic health records.
โข Effective Communication in Healthcare Leadership: Developing communication skills for healthcare leaders, including effective feedback, negotiation, and public speaking.
โข Healthcare Communication Research: Reviewing the latest research and trends in healthcare communication, including health literacy, health disparities, and health outcomes.
Parcours professionnel
Exigences d'admission
- Comprรฉhension de base de la matiรจre
- Maรฎtrise de la langue anglaise
- Accรจs ร l'ordinateur et ร Internet
- Compรฉtences informatiques de base
- Dรฉvouement pour terminer le cours
Aucune qualification formelle prรฉalable requise. Cours conรงu pour l'accessibilitรฉ.
Statut du cours
Ce cours fournit des connaissances et des compรฉtences pratiques pour le dรฉveloppement professionnel. Il est :
- Non accrรฉditรฉ par un organisme reconnu
- Non rรฉglementรฉ par une institution autorisรฉe
- Complรฉmentaire aux qualifications formelles
Vous recevrez un certificat de rรฉussite en terminant avec succรจs le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipรฉe du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison rรฉguliรจre du certificat
- Inscription ouverte - commencez quand vous voulez
- Accรจs complet au cours
- Certificat numรฉrique
- Supports de cours
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