Global Certificate in Sales: Client-Focused Rapport & Trust
-- ViewingNowThe Global Certificate in Sales: Client-Focused Rapport & Trust is a comprehensive course designed to equip learners with essential sales skills required in today's dynamic business environment. This course emphasizes the importance of building strong relationships with clients, based on trust and rapport.
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GBP £ 140
GBP £ 202
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โข Building Client Relationships: Understanding the importance of building and maintaining client relationships in sales. Exploring strategies to create and strengthen client rapport.
โข Active Listening & Communication: Developing effective listening and communication skills to understand client needs and build trust.
โข Trust-Building Techniques: Identifying and implementing techniques to build and maintain trust with clients.
โข Client-Focused Selling: Adopting a client-focused sales approach, understanding client needs, and tailoring solutions accordingly.
โข Handling Objections & Negotiations: Navigating challenging conversations, handling objections, and negotiating effectively to maintain rapport and trust.
โข Adaptability & Emotional Intelligence: Understanding the role of adaptability and emotional intelligence in building and maintaining client rapport and trust.
โข Effective Questioning & Problem-Solving: Utilizing effective questioning strategies to understand client problems and provide tailored solutions.
โข Follow-Up & After-Sales Support: Implementing follow-up strategies and providing exceptional after-sales support to maintain client rapport and trust.
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