Professional Certificate in Personal Communication Skills
-- ViewingNowThe Professional Certificate in Personal Communication Skills course is a vital training program that enhances learners' ability to communicate effectively in professional settings. With the increasing demand for clear and concise communication in today's fast-paced work environment, this course is essential for career advancement.
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GBP £ 140
GBP £ 202
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โข Effective Listening Skills: Understanding the importance of active listening, recognizing barriers to effective listening, and implementing techniques to improve listening abilities.
โข Non-Verbal Communication: Identifying and interpreting non-verbal cues, such as body language, facial expressions, and gestures, to enhance communication.
โข Verbal Communication: Developing clear, concise, and persuasive verbal communication skills, with a focus on choosing appropriate words and sentence structures.
โข Assertiveness and Confidence: Learning the difference between assertive, aggressive, and passive communication styles, and practicing assertiveness techniques to build self-confidence.
โข Cross-Cultural Communication: Understanding cultural differences and their impact on communication, and developing strategies to communicate effectively across different cultures.
โข Presentation Skills: Developing skills to deliver engaging and impactful presentations, including structuring content, managing nerves, and using visual aids.
โข Conflict Resolution: Learning techniques to manage and resolve conflicts, including negotiation, mediation, and active listening.
โข Business Communication: Understanding the nuances of professional communication in the workplace, including email etiquette, meeting facilitation, and report writing.
โข Public Speaking: Developing techniques to speak confidently and effectively in front of groups, including managing nerves, using body language, and structuring speeches.
โข Interpersonal Communication: Building strong interpersonal relationships through effective communication, including empathy, active listening, and assertiveness.
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