Certificate in Active Listening & Feedback: Essentials
-- ViewingNowThe Certificate in Active Listening & Feedback: Essentials is a crucial course designed to enhance communication skills in today's fast-paced professional world. This certification focuses on the importance of active listening and providing constructive feedback, which are essential skills for career advancement.
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โข Understanding Active Listening: Definition and Importance
โข Key Elements of Active Listening
โข The Listening Process and Its Stages
โข Barriers to Effective Listening and How to Overcome Them
โข Non-Verbal Communication in Active Listening
โข Giving and Receiving Feedback: Concepts and Techniques
โข Effective Feedback Models and Strategies
โข Building Trust and Rapport Through Active Listening and Feedback
โข Active Listening and Feedback in the Workplace
โข Practice and Application of Active Listening and Feedback Skills
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