Certificate in Crisis Management & Social Media
-- ViewingNowThe Certificate in Crisis Management & Social Media is a crucial course that equips learners with the skills to manage and navigate through organizational crises using social media. In today's digital age, businesses are increasingly vulnerable to public scrutiny and crises that can spread rapidly via social media.
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โข Understanding Crisis Management
โข Social Media's Role in Crisis Management
โข Developing a Crisis Management Plan for Social Media
โข Monitoring and Analyzing Social Media During a Crisis
โข Best Practices for Communication in Crisis Management
โข Legal and Ethical Considerations in Social Media Crisis Management
โข Case Studies: Successful and Unsuccessful Social Media Crisis Management
โข Training and Preparing Your Team for Social Media Crisis Management
โข Implementing and Evaluating Your Crisis Management Plan
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