Certificate in Foundational Admin Skills
-- ViewingNowThe Certificate in Foundational Admin Skills is a comprehensive course designed to equip learners with essential administrative skills necessary for career advancement. This program focuses on building a strong foundation in various administrative areas, such as office management, communication, organization, and technology.
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โข Introduction to Administrative Assistance: Roles, responsibilities, and best practices for administrative support professionals.
โข Communication Skills for Administrative Assistants: Effective written, verbal, and interpersonal communication techniques.
โข Organizational and Time Management Techniques: Strategies for managing tasks, schedules, and workflow.
โข Microsoft Office Proficiency: Mastering essential features of Word, Excel, PowerPoint, and Outlook.
โข Business Correspondence and Document Preparation: Writing formal business letters, memos, and reports.
โข Data Management and Filing Systems: Organizing and maintaining physical and digital records.
โข Meeting and Event Planning: Coordinating meetings, conferences, and other events.
โข Customer Service and Relationship Building: Handling customer inquiries, complaints, and feedback.
โข Professionalism in the Workplace: Business etiquette, ethics, and conduct.
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