Certificate in Lead Gen: Customer Journey Mapping
-- ViewingNowThe Certificate in Lead Gen: Customer Journey Mapping is a crucial course for modern marketers. This program focuses on understanding and optimizing the customer journey, a critical aspect of lead generation.
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โข Customer Journey Mapping: Understanding the Basics
โข Customer Personas: Creating Effective Profiles
โข Touchpoints: Identifying and Analyzing Interactions
โข Customer Pain Points: Recognizing and Addressing Friction
โข Data-Driven Mapping: Leveraging Analytics for Insights
โข Visualizing the Customer Journey: Crafting Clear and Concise Maps
โข Optimizing the Customer Experience: Improving Touchpoints and Reducing Friction
โข Lead Generation: Integrating Customer Journey Mapping with Marketing Strategies
โข Measuring Success: Tracking KPIs and Metrics
โข Continuous Improvement: Updating Maps and Strategies Over Time
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