Certificate in Customer Journey & Design Thinking for Innovation
-- ViewingNowThe Certificate in Customer Journey & Design Thinking for Innovation is a valuable course that equips learners with essential skills for career advancement. This program emphasizes the importance of understanding customer needs and using design thinking to drive innovation.
6,499+
Students enrolled
GBP £ 140
GBP £ 202
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โข Customer Journey Mapping
โข Design Thinking Methodology
โข User Experience (UX) Design
โข Customer Experience (CX) Strategy
โข Empathy Mapping
โข Prototyping and Iterative Design
โข Usability Testing
โข Stakeholder Communication and Collaboration
โข Measuring and Analyzing Customer Journey Metrics
โข Innovation and Idea Generation Techniques
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