Masterclass Certificate Web Technology: Customer Engagement
-- ViewingNowThe Masterclass Certificate in Web Technology: Customer Engagement is a comprehensive course designed to equip learners with essential skills for career advancement in the digital industry. This course emphasizes the importance of creating engaging web experiences to drive customer loyalty and business growth.
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GBP £ 140
GBP £ 202
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โข User Experience (UX) Design: Understanding user needs, designing wireframes, and prototyping engaging web interfaces.
โข Web Analytics: Tracking user behavior, analyzing data, and optimizing customer engagement through A/B testing and personalization.
โข Content Strategy: Planning, creating, and managing valuable content to attract, engage, and retain customers.
โข Interactive Web Technologies: Implementing responsive design, animations, and interactive features using HTML5, CSS3, JavaScript, and related frameworks.
โข Search Engine Optimization (SEO): Improving website visibility, driving organic traffic, and increasing customer engagement through ethical on-page and off-page optimization techniques.
โข E-commerce Platforms: Building and managing online stores, integrating payment gateways, and optimizing the customer journey for conversions.
โข Customer Relationship Management (CRM): Leveraging CRM tools to manage customer interactions, automate marketing campaigns, and measure performance.
โข Social Media Integration: Connecting web technologies with social media platforms to boost customer engagement, reach, and brand awareness.
โข Web Accessibility: Designing inclusive websites that cater to users with disabilities and comply with accessibility guidelines.
โข Data Privacy & Security: Protecting customer data, ensuring compliance with data protection regulations, and building trust through transparent privacy policies.
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