Masterclass Certificate in CRM: The Art of Project Management
-- ViewingNowThe Masterclass Certificate in CRM: The Art of Project Management is a comprehensive course designed to equip learners with essential project management skills in the context of Customer Relationship Management (CRM). This certification is crucial for professionals aiming to excel in project management roles, particularly those involving CRM technologies and strategies.
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โข CRM Project Management Overview
โข Understanding CRM Stakeholders
โข Defining CRM Project Scope and Objectives
โข CRM Project Planning and Resource Allocation
โข CRM Project Implementation Strategies
โข Change Management in CRM Projects
โข CRM Project Risk Management and Mitigation
โข CRM Project Quality Assurance and Control
โข CRM Project Closure and Post-Implementation Review
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