Professional Certificate in Hotel Reputation: Building a Resilient Brand
-- ViewingNowThe Professional Certificate in Hotel Reputation: Building a Resilient Brand course is a must-take for hospitality professionals seeking to enhance their brand management skills. This course emphasizes the importance of a strong hotel reputation in an industry where customer reviews can make or break a business.
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GBP £ 140
GBP £ 202
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โข Understanding Hotel Reputation Management: An Overview
โข Importance of Online Reviews and Ratings
โข Monitoring and Measuring Hotel Reputation
โข Building a Positive Hotel Brand Image
โข Handling Negative Reviews and Feedback
โข Developing a Hotel Reputation Strategy
โข Utilizing Social Media for Hotel Reputation Management
โข Training Staff in Reputation Management
โข Leveraging Guest Feedback for Continuous Improvement
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