Masterclass Certificate Cross-Cultural Communication: Smarter Outcomes
-- ViewingNowThe Masterclass Certificate in Cross-Cultural Communication: Smarter Outcomes is a comprehensive course designed to enhance your ability to navigate and succeed in today's diverse and globalized workplace. This course is vital in an era where businesses operate across borders and cultural boundaries.
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GBP £ 140
GBP £ 202
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โข Understanding Cross-Cultural Communication: This unit will cover the basics of cross-cultural communication, its importance, and the key principles that govern it.<br> โข Cultural Intelligence: Students will learn about cultural intelligence and its role in effective cross-cultural communication. They will also explore techniques for developing cultural intelligence.<br> โข Non-Verbal Communication: This unit will delve into the importance of non-verbal communication in cross-cultural contexts. It will cover topics such as body language, facial expressions, and tone of voice.<br> โข Language and Communication: Students will learn about the complex relationship between language and communication in cross-cultural contexts. This unit will cover topics such as language barriers, translation, and code-switching.<br> โข Conflict Resolution: This unit will explore the role of communication in conflict resolution, with a particular focus on cross-cultural conflicts. Students will learn about conflict resolution strategies and techniques.<br> โข Building Rapport: Students will learn about the importance of building rapport in cross-cultural contexts. They will explore techniques for building trust, establishing common ground, and creating positive relationships.<br> โข Diversity and Inclusion: This unit will cover the importance of diversity and inclusion in cross-cultural communication. It will explore topics such as bias, stereotyping, and discrimination.<br> โข Global Virtual Teams: This unit will focus on the unique challenges of communicating in global virtual teams. Students will learn about best practices for communication, collaboration, and teamwork in virtual environments.<br> โข Intercultural Negotiations: This unit will explore the role of communication in intercultural negotiations. Students will learn about negotiation strategies, tactics, and techniques in cross-cultural contexts.<br> โข Assessing Cross-Cultural Communication: The final unit will cover the importance of assessing cross-cultural communication. Students will learn about tools and techniques for evaluating communication effectiveness and identifying areas for improvement.
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