Advanced Certificate in Customer Retention & Churn Prediction
-- ViewingNowAdvanced Certificate in Customer Retention & Churn Prediction: This certificate course is designed to address the growing industry demand for experts who can help businesses reduce customer churn and increase retention. The course covers advanced techniques in data analysis, machine learning, and customer behavior analysis to predict customer churn and develop effective retention strategies.
7,495+
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GBP £ 140
GBP £ 202
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โข Customer Retention Strategies
โข Customer Churn Analysis
โข Predictive Analytics for Churn Prediction
โข Machine Learning Algorithms in Churn Prediction
โข Data Mining and Segmentation for Customer Retention
โข Customer Lifetime Value (CLV) and Profitability Analysis
โข Building and Managing Customer Loyalty Programs
โข Customer Experience Management (CEM)
โข Metrics and KPIs for Customer Retention and Churn
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