Masterclass Certificate in Social Media Event Crisis Management
-- ViewingNowThe Masterclass Certificate in Social Media Event Crisis Management is a comprehensive course designed to equip learners with essential skills to manage and mitigate crises in the social media era. This certification program highlights the importance of proactive crisis management for businesses and organizations in various industries.
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โข Unit 1: Introduction to Social Media Event Crisis Management
โข Unit 2: Understanding Crisis Communication and its Importance
โข Unit 3: Developing a Social Media Event Crisis Management Plan
โข Unit 4: Identifying and Analyzing Social Media Risks and Threats
โข Unit 5: Social Media Listening and Monitoring Tools and Techniques
โข Unit 6: Responding to Social Media Crises: Best Practices and Strategies
โข Unit 7: Case Studies: Successful Social Media Event Crisis Management
โข Unit 8: Stakeholder Engagement and Communication in Crisis Situations
โข Unit 9: Ethical Considerations in Social Media Event Crisis Management
โข Unit 10: Evaluating and Improving Social Media Event Crisis Management
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