Executive Development Programme Building a Customer-Centric Brand
-- ViewingNowThe Executive Development Programme in Building a Customer-Centric Brand is a vital course designed to empower professionals in the rapidly evolving business landscape. This certificate course highlights the importance of customer-centric strategies in driving brand growth and maximizing profitability.
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โข Understanding Customer-Centricity
โข Importance of Building a Customer-Centric Brand
โข Customer Experience Management
โข Customer Journey Mapping
โข Developing Customer Personas
โข Customer-Centric Brand Strategy
โข Implementing Customer-Centric Culture
โข Metrics for Measuring Customer Centricity
โข Case Studies on Customer-Centric Brands
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