Certificate E-commerce CRM: Actionable Knowledge
-- ViewingNowThe Certificate E-commerce CRM: Actionable Knowledge course is a comprehensive program designed to equip learners with the essential skills needed to excel in the field of e-commerce Customer Relationship Management (CRM). This course highlights the importance of CRM in e-commerce, emphasizing its role in enhancing customer relationships, increasing sales, and improving business performance.
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GBP £ 140
GBP £ 202
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โข CRM Fundamentals
โข Understanding E-commerce CRM
โข Importance of Customer Data in E-commerce CRM
โข Key Features of E-commerce CRM Systems
โข Data Management and Privacy in E-commerce CRM
โข Personalization Strategies in E-commerce CRM
โข Customer Segmentation and Targeting in E-commerce CRM
โข Measuring Success in E-commerce CRM: Metrics and KPIs
โข CRM Integration with Other E-commerce Tools
โข Best Practices for Implementing and Managing E-commerce CRM
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