Certificate in Healthcare Communication and Shared Decision-Making
-- ViewingNowThe Certificate in Healthcare Communication and Shared Decision-Making is a comprehensive course designed to enhance the communication skills of healthcare professionals. This program emphasizes the importance of effective communication in healthcare, particularly in the context of shared decision-making between providers and patients.
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โข Introduction to Healthcare Communication: Understanding the importance of effective communication in healthcare settings, different types of communication, and their impact on patient outcomes.
โข Patient-Centered Communication: Developing skills to engage patients in their care, including active listening, empathy, and cultural competence.
โข Shared Decision-Making: Exploring the principles of shared decision-making and its benefits, including informed consent, patient autonomy, and evidence-based practice.
โข Effective Communication Skills: Practicing communication techniques, such as open-ended questions, affirmations, and reflections, to build rapport and trust with patients.
โข Overcoming Communication Barriers: Identifying common communication barriers in healthcare settings, such as language differences, hearing impairment, and cognitive challenges, and learning strategies to overcome them.
โข Breaking Bad News: Developing skills to communicate difficult news with sensitivity and compassion, including preparing patients and families, using appropriate language and tone, and providing support.
โข Documentation and Communication: Understanding the importance of clear and accurate documentation in healthcare communication, including legal and ethical considerations.
โข Communication in Interdisciplinary Teams: Exploring the challenges and benefits of communication in interdisciplinary healthcare teams, including effective collaboration, conflict resolution, and shared decision-making.
โข Evaluating Communication and Shared Decision-Making: Learning how to evaluate communication and shared decision-making in healthcare settings, including patient satisfaction, clinical outcomes, and quality of care.
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