Certificate in CRM for Revenue-Focused Strategies
-- ViewingNowThe Certificate in CRM for Revenue-Focused Strategies is a comprehensive course that empowers learners with essential skills to drive revenue growth through customer relationship management (CRM). This program highlights the importance of CRM in today's data-driven business environment, where understanding customer behavior and preferences is key to success.
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GBP £ 140
GBP £ 202
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โข Introduction to CRM: Understanding CRM Fundamentals, CRM Types, and Key CRM Features
โข Data Management in CRM: Data Collection, Data Analysis, and Data Security in CRM Systems
โข Customer Segmentation: Identifying Target Markets, Segmentation Strategies, and Segment-based CRM
โข Customer Relationship Building: Engaging Customers, Building Loyalty, and Customer Retention Strategies
โข Sales and Marketing Automation: Streamlining Sales Processes, Marketing Campaigns, and Lead Management
โข Revenue Generation Strategies: Upselling, Cross-selling, and Renewals for Maximizing Revenue
โข CRM Analytics: Analyzing Sales Data, Marketing Metrics, and Customer Behavior
โข CRM Integration: Integrating CRM with Other Business Systems, APIs, and Tools
โข CRM Best Practices: Implementing CRM Best Practices, Optimizing CRM Performance, and Continuous Improvement
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