Professional Certificate in Customer Engagement Ethics and Corporate Social Responsibility
-- ViewingNowThe Professional Certificate in Customer Engagement Ethics and Corporate Social Responsibility is a crucial course that equips learners with the skills to navigate the complex world of business ethics and social responsibility. In today's interconnected world, customers demand transparency, ethical behavior, and social responsibility from the companies they support.
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โข Unit 1: Introduction to Customer Engagement Ethics
โข Unit 2: Corporate Social Responsibility (CSR) Overview
โข Unit 3: Ethical Communication in Customer Engagement
โข Unit 4: Data Privacy and Security in Customer Relations
โข Unit 5: Responsible Marketing and Advertising Practices
โข Unit 6: Building Trust and Transparency with Customers
โข Unit 7: Stakeholder Engagement and Management
โข Unit 8: Sustainable Business Practices and Ethics
โข Unit 9: Addressing and Preventing Ethical Dilemmas
โข Unit 10: Measuring and Reporting CSR Impact
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