Masterclass Certificate in Ethical AI in Customer Engagement
-- ViewingNowThe Masterclass Certificate in Ethical AI in Customer Engagement is a comprehensive course that equips learners with essential skills for navigating the cutting-edge field of Artificial Intelligence (AI) in customer engagement. This course is of utmost importance in today's technology-driven world, where businesses increasingly rely on AI to drive customer engagement and improve overall customer experience.
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โข Unit 1: Introduction to Ethical AI in Customer Engagement
โข Unit 2: Understanding AI & Machine Learning
โข Unit 3: Importance of Ethics in AI
โข Unit 4: Ethical AI Frameworks
โข Unit 5: Data Privacy and Security in AI
โข Unit 6: Bias and Discrimination in AI Systems
โข Unit 7: Transparency and Explainability in AI
โข Unit 8: AI Governance and Regulations
โข Unit 9: Ethical AI in Customer Engagement Strategies
โข Unit 10: Case Studies on Ethical AI in Customer Engagement
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