Certificate Customer Analytics and Competitive Intelligence
-- ViewingNowThe Certificate in Customer Analytics and Competitive Intelligence is a comprehensive course that equips learners with essential skills for career advancement in today's data-driven business landscape. This course emphasizes the importance of harnessing customer data and competitive intelligence to drive business growth and gain a competitive edge.
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โข Customer Analytics Fundamentals
โข Data Collection and Analysis Techniques for Customer Analytics
โข Customer Segmentation and Profiling
โข Customer Lifetime Value (CLV) Analysis and Optimization
โข Customer Experience Management and Metrics
โข Competitive Intelligence Overview
โข Gathering and Analyzing Competitive Intelligence
โข Using Customer Analytics and Competitive Intelligence for Business Advantage
โข Ethical Considerations in Customer Analytics and Competitive Intelligence
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