Certificate in Practical Mediation Skills for Everyday Use
-- ViewingNowThe Certificate in Practical Mediation Skills for Everyday Use is a valuable course that equips learners with essential mediation skills applicable in various aspects of life and career advancement. This program emphasizes the importance of effective communication, conflict resolution, and problem-solving techniques in personal and professional settings.
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โข Understanding Mediation and Its Benefits
โข Preparing for Mediation: Roles and Responsibilities
โข Communication Skills for Effective Mediation
โข Active Listening and Empathy in the Mediation Process
โข Identifying and Managing Interests and Positions
โข Techniques for Generating Options and Facilitating Agreements
โข Ethical Considerations in Mediation
โข Overcoming Challenges and Impasses in Mediation
โข Practicing Mediation Skills: Scenarios and Role-Plays
โข Implementing Mediation Skills in Everyday Life
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