Masterclass Certificate in Sales & Customer Success
-- ViewingNowThe Masterclass Certificate in Sales & Customer Success is a comprehensive course designed to empower learners with essential skills for career advancement in sales and customer success roles. This program focuses on the importance of building and maintaining strong relationships with customers, driving revenue growth, and ensuring high levels of customer satisfaction.
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โข Sales Fundamentals
โข Understanding Customer Needs
โข Building Long-Lasting Customer Relationships
โข Mastering the Sales Process
โข Strategic Prospecting and Lead Generation
โข Sales Negotiation and Closing Techniques
โข Customer Success Metrics and KPIs
โข Driving Customer Expansion and Upsell Opportunities
โข Leveraging Technology in Sales and Customer Success
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