Professional Certificate in Building High-Performing Facilities Teams
-- ViewingNowThe Professional Certificate in Building High-Performing Facilities Teams is a career-advancing course designed to empower professionals with the skills to lead and manage high-performing teams in the facilities management industry. This program focuses on essential skills such as leadership, communication, strategic planning, and team management, which are critical for success in today's fast-paced and dynamic work environment.
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GBP £ 140
GBP £ 202
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⢠Team Building and Leadership: Understanding the importance of building a high-performing facilities team, including the role of effective communication, collaboration, and leadership. ⢠Recruitment and Hiring: Identifying the key qualities and skills to look for when hiring facilities team members, as well as strategies for successful recruitment and onboarding. ⢠Training and Development: Developing training programs to enhance the skills and knowledge of facilities team members, with a focus on continuous learning and improvement. ⢠Performance Management: Implementing performance management systems to ensure that facilities team members are meeting their goals and objectives, including strategies for coaching, feedback, and recognition. ⢠Change Management: Managing change within the facilities team, including strategies for effective communication, stakeholder engagement, and resistance management. ⢠Conflict Resolution: Addressing conflicts within the facilities team, including strategies for effective communication, negotiation, and mediation. ⢠Diversity and Inclusion: Promoting diversity and inclusion within the facilities team, including strategies for recruitment, retention, and cultural competence. ⢠Risk Management: Identifying and mitigating risks within the facilities team, including strategies for emergency preparedness, crisis management, and business continuity planning. ⢠Stakeholder Engagement: Engaging with stakeholders, including building occupants, contractors, and vendors, to ensure that facilities services meet their needs and expectations. ⢠Continuous Improvement: Implementing a culture of continuous improvement within the facilities team, including strategies for data analysis, process optimization, and innovation.
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