Professional Certificate in HR: Emotional Intelligence at Work
-- ViewingNowThe Professional Certificate in HR: Emotional Intelligence at Work is a crucial course designed to equip learners with essential skills for career advancement in Human Resources. This program highlights the importance of emotional intelligence (EI) in the workplace, emphasizing its role in effective communication, leadership, and team development.
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⢠Understanding Emotional Intelligence (EI) — definitions, components, and models
⢠Importance of Emotional Intelligence in the Workplace
⢠Assessing Emotional Intelligence: Self-Assessment & 360-Degree Feedback
⢠Developing Emotional Intelligence: Skills and Techniques
⢠Emotional Intelligence for Effective Communication
⢠EI for Conflict Resolution and Building Strong Relationships
⢠Emotional Intelligence in Leadership and Management
⢠Cultivating Resilience and Adaptability through Emotional Intelligence
⢠Implementing Emotional Intelligence Programs in HR
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