Executive Development Programme in Dental Crisis Communication Skills
-- ViewingNowThe Executive Development Programme in Dental Crisis Communication Skills is a certificate course designed to empower dental professionals with the necessary communication skills to handle crises effectively. In the dental industry, crisis situations can arise unexpectedly, and poor communication can lead to negative consequences.
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⢠Dental Crisis Communication Fundamentals
⢠Understanding Patient Reactions during Dental Emergencies
⢠Effective Communication Strategies in Dental Crises
⢠Empathy and Active Listening in Dental Emergency Situations
⢠Managing Dental Anxiety and Phobia: Communication Techniques
⢠Conflict Resolution and De-escalation in Dental Crises
⢠Ethical Considerations in Dental Crisis Communication
⢠Utilizing Cultural Competence in Dental Crisis Communication
⢠Post-Crisis Follow-up and Patient Satisfaction in Dental Emergencies
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