Executive Development Programme in Mediation for Public Sector
-- ViewingNowThe Executive Development Programme in Mediation for Public Sector is a certificate course designed to provide learners with essential skills for resolving conflicts in the public sector. This program emphasizes the importance of mediation in promoting effective communication, building trust, and fostering collaborative decision-making in the public sector.
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⢠Introduction to Mediation in the Public Sector
⢠Understanding Conflict Resolution and Negotiation Skills
⢠The Role of a Mediator in the Public Sector
⢠Legal Framework and Ethics in Public Sector Mediation
⢠Effective Communication and Active Listening in Mediation
⢠Cross-Cultural Mediation and Diversity Awareness
⢠Mediation Techniques and Strategies in the Public Sector
⢠Managing Emotions and Building Trust in Mediation
⢠Preparing for and Conducting Successful Mediation Sessions
⢠Evaluation and Follow-up in Public Sector Mediation
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