Masterclass Certificate in Managing Up, Down, and Across
-- ViewingNowThe Masterclass Certificate in Managing Up, Down, and Across is a comprehensive course designed to equip learners with essential skills necessary for career advancement. This program emphasizes the importance of effective communication, collaboration, and leadership in managing relationships at all levels within an organization.
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⢠Understanding Power Dynamics: Mapping the Organizational Chart
⢠Effective Communication: Speaking the Same Language
⢠Building Strong Relationships: Navigating Personalities and Politics
⢠Managing Up: Influencing and Impressing Superiors
⢠Cross-Functional Collaboration: Bridging Departments and Teams
⢠Managing Down: Leading and Inspiring Your Direct Reports
⢠Feedback and Coaching: Developing Your Team Members
⢠Conflict Resolution: Addressing Disagreements and Differences
⢠Strategic Planning: Aligning Goals Across the Organization
⢠Continuous Improvement: Embracing Change and Innovation
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