Masterclass Certificate in Customer Journey & Agile Development
-- ViewingNowThe Masterclass Certificate in Customer Journey & Agile Development is a comprehensive course designed to meet the growing industry demand for experts who can streamline customer experiences using Agile methodologies. This course emphasizes the importance of understanding customer needs and building seamless journeys, equipping learners with essential skills to drive customer satisfaction and business growth.
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GBP £ 140
GBP £ 202
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⢠Customer Journey Mapping
⢠Agile Development Methodologies
⢠User Experience (UX) Design
⢠Customer Touchpoints and Interaction
⢠Data Analysis for Customer Journey
⢠Design Thinking and Customer-Centric Approach
⢠Iterative Development and Continuous Improvement
⢠Collaboration and Communication in Agile Teams
⢠Agile Metrics and Performance Tracking
⢠Stakeholder Management and Customer Journey
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