Professional Certificate in Conflict Resolution: Building Collaborative Relationships
-- ViewingNowThe Professional Certificate in Conflict Resolution: Building Collaborative Relationships is a comprehensive course designed to equip learners with essential skills for career advancement. This program highlights the importance of effective communication, negotiation, and mediation in resolving conflicts, fostering collaboration, and maintaining healthy relationships in the workplace.
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⢠Understanding Conflict Resolution: An Introduction
⢠Identifying Sources of Conflict: Root Causes and Triggers
⢠Effective Communication Skills for Conflict Resolution
⢠The Role of Emotional Intelligence in Conflict Resolution
⢠Conflict Resolution Strategies and Techniques
⢠Mediation and Facilitation Techniques for Collaborative Relationships
⢠Negotiation Skills for Conflict Resolution
⢠Conflict Resolution in the Workplace: Policies and Procedures
⢠Building and Maintaining Collaborative Relationships
⢠Case Studies and Practical Applications in Conflict Resolution
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