Global Certificate in Lead Follow-Up for Sales Excellence
-- ViewingNowThe Global Certificate in Lead Follow-Up for Sales Excellence is a comprehensive course designed to enhance learners' skills in lead management and follow-up strategies. This course is crucial in today's sales industry, where effective lead follow-up can significantly impact sales performance and business growth.
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⢠Lead Qualification: Understanding the difference between marketing and sales qualified leads, creating a lead qualification framework, and implementing lead scoring systems.
⢠Effective Communication: Developing active listening skills, utilizing persuasive communication techniques, and adjusting communication styles to various personality types.
⢠Sales Follow-Up Strategies: Creating a follow-up plan, determining the right frequency and method of follow-up, and using technology to automate the process.
⢠Customer Relationship Management: Building and maintaining customer relationships, identifying customer needs, and providing solutions to meet those needs.
⢠Objection Handling: Anticipating and addressing common sales objections, developing a plan to handle objections, and turning objections into opportunities.
⢠Performance Metrics: Measuring and tracking sales performance, setting goals and targets, and analyzing sales data to improve follow-up strategies.
⢠Time Management: Prioritizing sales activities, setting boundaries to avoid burnout, and utilizing productivity tools to maximize time.
⢠Ethical Selling Practices: Adhering to ethical guidelines, maintaining transparency, and building trust with customers.
⢠Sales Negotiation: Understanding the negotiation process, identifying customer needs, and creating win-win solutions.
Note: There are 9 units in total, each with a primary keyword and some with secondary keywords.
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