Certificate in Conflict Resolution and Emotional Intelligence
-- ViewingNowThe Certificate in Conflict Resolution and Emotional Intelligence course is a powerful program designed to equip learners with essential skills for career advancement. This course emphasizes the importance of effectively managing conflict and harnessing the power of emotional intelligence in the workplace.
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⢠Understanding Conflict Resolution: An Introduction
⢠Recognizing Conflict: Identifying Sources and Types
⢠Emotional Intelligence Basics for Conflict Resolution
⢠Effective Communication in Conflict Situations
⢠Conflict Resolution Techniques and Strategies
⢠Negotiation and Mediation Skills for Conflict Management
⢠Building and Maintaining Positive Relationships
⢠Conflict Resolution in the Workplace
⢠Developing Emotional Intelligence for Personal Growth
⢠Case Studies and Practical Applications in Conflict Resolution
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