Executive Development Programme in Leading with Automotive CRM
-- ViewingNowThe Executive Development Programme in Leading with Automotive CRM is a certificate course designed to empower automotive professionals with the necessary skills to excel in customer relationship management. This program emphasizes the importance of CRM in the automotive industry, where building and maintaining strong customer relationships is crucial for business success.
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⢠Understanding Automotive CRM
⢠Importance of Customer Relationship Management in the Automotive Industry
⢠Executive Leadership and Automotive CRM Strategy
⢠Implementing Automotive CRM: Best Practices and Challenges
⢠Leveraging Data and Analytics in Automotive CRM
⢠Personalization and Customer Experience in Automotive CRM
⢠Integration of Automotive CRM with Marketing and Sales Technologies
⢠Change Management and Employee Training for Automotive CRM Adoption
⢠Measuring the Success of Automotive CRM: Key Performance Indicators (KPIs) and Metrics
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