Professional Certificate in Construction Communication and Influence

• Effective Communication in Construction: Understanding the importance of clear and concise communication in construction projects, including verbal, written, and visual communication methods.
• Construction Drawings and Specifications: Interpreting and creating construction drawings and specifications, focusing on blueprint reading, drawing conventions, and specification formats.
• Project Documentation and Reporting: Managing project documentation, including daily reports, meeting minutes, and change orders, and creating effective reports for project stakeholders.
• Stakeholder Management and Relationship Building: Identifying key stakeholders, understanding their needs and expectations, and developing strategies for building and maintaining positive relationships.
• Conflict Resolution and Negotiation: Identifying potential conflicts, understanding conflict resolution strategies, and applying negotiation techniques to resolve disputes and maintain positive relationships.
• Presentation and Public Speaking: Developing presentation skills, including visual aids and public speaking techniques, to effectively communicate construction concepts and ideas.
• Cultural Awareness and Diversity in Construction: Understanding cultural differences and their impact on communication, building inclusive teams, and promoting diversity in the construction industry.
• Construction Contracts and Legal Considerations: Interpreting construction contracts, understanding legal considerations in communication, and applying ethical standards in construction projects.

Note: The above list of units is not exhaustive and may vary depending on the course provider's requirements.