Executive Development Programme in Immersive Service Innovation Management
-- ViewingNowThe Executive Development Programme in Immersive Service Innovation Management is a certificate course designed to empower professionals with the skills to drive service innovation in the immersive technology industry. This programme emphasizes the importance of immersive technologies, such as Virtual Reality (VR) and Augmented Reality (AR), in revolutionizing service delivery and customer experiences.
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⢠Immersive Service Innovation Management: An Overview
⢠Design Thinking for Service Innovation
⢠User Experience (UX) Design and Research
⢠Service Blueprinting and Journey Mapping
⢠Technology Trends in Immersive Services
⢠Business Model Innovation for Immersive Services
⢠Change Management and Leadership in Service Innovation
⢠Metrics and Evaluation for Immersive Service Success
⢠Case Studies in Immersive Service Innovation Management
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