Masterclass Certificate in Sales & Customer Success
-- ViewingNowThe Masterclass Certificate in Sales & Customer Success is a comprehensive course designed to empower learners with essential skills for career advancement in sales and customer success roles. This program focuses on the importance of building and maintaining strong relationships with customers, driving revenue growth, and ensuring high levels of customer satisfaction.
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⢠Sales Fundamentals
⢠Understanding Customer Needs
⢠Building Long-Lasting Customer Relationships
⢠Mastering the Sales Process
⢠Strategic Prospecting and Lead Generation
⢠Sales Negotiation and Closing Techniques
⢠Customer Success Metrics and KPIs
⢠Driving Customer Expansion and Upsell Opportunities
⢠Leveraging Technology in Sales and Customer Success
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