Professional Certificate in CRM in UK Real Estate
-- ViewingNowThe Professional Certificate in CRM in UK Real Estate is a comprehensive course that equips learners with essential skills for success in the real estate industry. This certificate program focuses on the crucial role of Customer Relationship Management (CRM) in building and maintaining profitable relationships with clients.
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⢠Introduction to CRM (Customer Relationship Management): Understanding the fundamentals of CRM, its benefits, and how it can be used in UK real estate.
⢠CRM Software Options: Overview of popular CRM software options, such as Salesforce, Zoho, and HubSpot, and their features.
⢠Data Management in CRM: Best practices for managing data in CRM, including data import/export, cleaning, and segmentation.
⢠Lead Generation and Nurturing: Strategies for generating leads and nurturing them through the sales funnel using CRM.
⢠Sales Pipeline Management: Techniques for managing the sales pipeline, including tracking and forecasting.
⢠Customer Service and Support: Using CRM to manage customer service and support requests, including ticketing and resolution.
⢠Integrating CRM with Marketing Automation: Integrating CRM with marketing automation tools to automate marketing campaigns and track their effectiveness.
⢠Reporting and Analytics: Using CRM to generate reports and analyze data, including sales performance, customer behavior, and marketing campaigns.
⢠CRM Security and Compliance: Best practices for ensuring CRM security and compliance with data protection regulations in the UK.
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